Privacy Policy

Del Alma Group respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit delalmagroup.com, contact us by phone, email, or text message, or do business with us as a wholesale customer or partner.

Information we collect

We collect information you provide directly to us, including your name, email address, company, phone number, messages submitted through our forms, wholesale account information, and your communication preferences.

We also collect limited technical information automatically — such as browser type, device information, and pages visited — through standard analytics tools.

How we use your information

We use the information we collect to respond to inquiries, fulfill orders, manage wholesale accounts, send transactional and service-related communications, send marketing messages when you have opted in, improve our website, and comply with legal obligations.

How we share information

We share information only with trusted service providers who help us operate our business — hosting providers, email and SMS platforms, payment processors, and shipping partners. These providers are contractually required to use information only for the services they provide to us.

We do not sell your personal information. We may disclose information if required by law, to protect our rights, or in connection with a business transfer.

Cookies and tracking

Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can disable cookies in your browser settings, although some features of the site may not function as intended.

Data security

We take reasonable administrative, technical, and physical safeguards to protect your information. No system is fully secure, however, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may unsubscribe from marketing emails at any time using the link in any email we send, or opt out of SMS messages by replying STOP.

Children's privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page.

Contact

If you have any questions about this Privacy Policy or our handling of your information, contact us at hello@delalmagroup.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

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